“The best feature of a product should really be the customer service”. Truly, Superlock products are second to none however, without serving you well we fail at accomplishing our goal of giving you the best you deserve.
Our clients are our most cherished visitors at Superlock. While you are not dependent on us, we are dependent on you as you make our very existence. You are never an interruption to our work rather the sole purpose of it. We place a high value on serving you as we regard you a part of Superlock.
We understand that good customer service means being able to recognise each client’s desire and expectation. Therefore at Superlock, we try to get familiar with clients’ needs and expectations by providing a complete commercial solution from the planning stages and on-site consultation to the supply of high quality products and on-site professional installations through to post-installation maintenance, top customer care and after-sales service.
We have presence in Accra, Weija, Tema, Takoradi and Kumasi; however we cater to the needs of clients found outside these regions with the same speed and regularity. Our installation team members are qualified trained professionals; most of whom have been with the company for over 10 years and are very specialised in their respective fields.
“The service that my company received from Superlock was outstanding. Installation and delivery were smooth, and their client care was quick to respond to any need I had. We enjoy their products every day, and will definitely keep in touch.”
“I am very excited about the work that was done. They did a very good job. The gentleman who I interacted with, the team that came to do the installation and the product itself is amazing.”
Client testimonials like these keep us going. We aren’t doing you a favour by serving you, we pride in you giving us the opportunity to do so and for this we are grateful. Thank you!